Delivery Information

Batter Fly srl from 23 March to 3 April 2020 included will only work in SMART WORKING mode. Shipments are suspended until April 3, 2020.

All scheduled activities such as WEBINARS are CONFIRMED.

Our website continues to be operational, we can be reached via email and if necessary write to your Batter Fly contact or to the generic email [email protected] which will then be properly forwarded.

*** ATTENTION UPDATE COVID-19 ***

On March 21st the Prime Minister Giuseppe Conte communicated

"Outside of the activities deemed essential, we will only allow work to be carried out in smart working mode and we will only allow production activities that are deemed in any case relevant for national production", he explains. Those put in place are "severe measures, I am aware of it, but we have no alternative. At this moment we must resist, because only in this way can we protect ourselves" continues the premier. These are measures "that will take time to show their effects," he points out. "It is the most difficult crisis that the country has been experiencing since the second post-war period. The death of many fellow citizens is a pain that is renewed every day".

"We slow down the production engine of the country but we don't stop it. It is not an easy decision, but it is necessary today to be able to contain the spread of the epidemic as much as possible", added the Prime Minister.

The new announced restrictive measures are valid until April 3. "We have decided to close all production activities in Italy that are not crucial, indispensable, to guaranteeing us essential goods and services" explained Conte. "Banking, postal, insurance and financial services will continue to be insured," he said.

"Never before has our community tightened tightly like a chain to protect the most important asset, life. If only one link were to surrender this chain we would be exposed to greater dangers, for everyone. Those sacrifices that today seem a step backwards tomorrow they will allow us to take a run. " concluded the Prime Minister

SOURCE ANSA

Typical time for delivery out of Italy
Our scores say that from the moment of goods pick up to the customer's door typical time is 48 hours.
We use TNT Express and all orders will have a dedicated tracking number.
Public holidays in Italy LINK to Wikipedia

We do not apply VAT when a valid EU VAT number is provided.


SOFTWARE OPTIONS
The software options do not require a physical shipment, therefore no costs are applied even for amounts less than Euro 300 VAT excluded (Euro 366 VAT included)

Free Delivery for orders above Euro 200 VAT excluded (Euro 244 VAT included) the shipment is free of charge to the following Countries:
Austria, Belgium, France, Germany, Luxembourg, Netherlands, Slovenia, Spain, United Kingdom.

Free Delivery for orders above Euro 300 VAT excluded (Euro 366 VAT included) the shipment is free of charge to the following Countries:
Bulgaria, Czech Republic, Denmark, Finland, Greece, Hungary, Ireland, Poland, Portugal, Romania
Slovak Republic, Sweden.

Shipping costs to the following Countries for orders below 200 Euros + VAT (IVA)
16,06€ + VAT | Slovenia, Germany, France, Austria.
16,66€ + VAT | Belgium, Luxembourg, Netherlands, United Kingdom, Spain.


Shipping costs to the following Countries for orders below 300 Euros + VAT (IVA)
18,80€ + VAT | Portugal, Ireland, Greece, Finland, Denmark, Sweden.
19,88€ + VAT | Slovak Republic, Romania, Czech Republic, Poland, Bulgaria, Hungary.


Shipping costs to the following Countries for orders below 400 Euros + VAT (IVA)
26,06€ + VAT | Liechtenstein, Monaco, Switzerland.
28,80€ + VAT | Norway.
29,88€ + VAT | Turkey.
38,10€ + VAT | Cyprus, Croatia, Estonia, Lithuania, Latvia, Malta.
54,10€ + VAT | Iceland, Gibraltar, Faroe Islands, Macedonia, Albania, Kosovo, Bosnia and Herzegowina, Serbia, Montenegro, Andorra.

Please remember that shipping costs do not include any possible import taxes or customs fees. You are responsible for payment of any duties or taxes incurred. International orders may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

Signature with Reserve
The staff of Batter Fly that manages the shipment is very attentive to the protection of the material you ordered and its packaging.
The original packaging of the supplier, if not already in double box, is further placed in a new carton.
We advise you to check the outside packaging well when you receive the parcel and, if necessary, sign the courier's document with reserve.

Thank you.

We ship worldwide, please send us an email indicating your full address (outside EU) to give you exact shipment costs.
Send an email to [email protected]

TAX Code/Fiscal Code significato/meaning from Wikipedia (link esterno/external link):
Italiano https://it.wikipedia.org/wiki/Codice_fiscale
English https://en.wikipedia.org/wiki/Italian_fiscal_code_card

IN CASE YOU DON'T KNOW IT, WRITE "NOT AVAILABLE"

TAX Code/Fiscal Code alcuni esempi/some exaples:
- Germany = Steuernummer or Identifikationsnummer
- France = INSEE
- Spain = DNI
- Denmark = CPR
- Croatia = OIB
- Iralnda = PPS
- Iceland = Kennitala
- Poland = PESEL
- Romania = CNP
- UK = UTR
- Sweeden = Personnummer


Spedizione gratuita Italia
Per ordini di importo uguale o superiori a Euro 95 + IVA le spedizioni sono gratuite su tutto il territorio nazionale.

Spese di contrassegno per Italia
Selezionando il pagamento in contrassegno le verranno addebitate le seguenti spese:
• € 3,50 + IVA per importi inferiori a € 500 + IVA
• 1,5% del valore totale per importi superiori a € 500 + IVA


Retention of title
Ownership of the goods passes to the customer when it is entrusted to the carrier for shipment. The goods travel at the risk of the customer even when it is delivered free domicile of the customer. Batter Fly retains ownership of all goods delivered until full and final payment of the delivered goods.

vai a Termini e condizioni d'uso

for more info email to [email protected]